Job Crafting: An Emerging HR Strategy for Organizational Excellence

Abstract

Organizational excellence is a continuous long term goal for any organization and important
for its well-being and sustainability. Proactivity of employee in the recent years is receiving
attention in organizational behavior research as it leads to improved employee performance
and enhanced organizational productivity. In 2001, researchers Amy Wrzesniewski and
Jane E. Dutton coined a new term ‘job crafting’. “They defined job crafting as actions that
employees take to shape, mold and redefine their jobs. In other words, it refers to the
proactive steps and actions taken by members of an organization to redesign their work and
change task relationships and perceptions about their jobs”. They referred to it as “socially
innovative and self-initiated changes made by employees to make their job more
meaningful”.